Top-Rated HVAC Service Reviews – Bay Minette, AL

T & M Heating & Air is committed to excellence.  We strive for 5-star service with each and every customer appointment. We offer the best HVAC service in Bay Minette, AL. Our team is proud of our 5-star HVAC reviews. Call us for your appointment today.

Better Business Bureau

We are proud to be an A+ rated Better Business Bureau company.

5-Star HVAC Reviews Bay Minette AL
T & M Heating & Air
Excellent
4.6
Based on 88 reviews
review us on
I was having issues with the ac not cooling or kicking on, I didn’t know what was wrong but it would try to turn and it shut off immediately. I called T&M , customer service was awesome, they said someone will be out there whenever they’re done with 2 other calls. She did tell me upfront that before I initiated the work that there was a $125 diagnostic fee. I thought that was nice knowing before I set it up and I still requested someone to come help fix my issues. Alex came out , very polite and professional. He took apart my ac covers and noticed my coils were deeply covered in dirt/debris. He got readings on both inside/outside units, before and after cleaning the coils. It was a night and day difference. My ac started working again and blowing cold air. It was 80-81 in my house when he started and after about an hour and half of it being fixed it’s already coming down to about 78-77. Alex then checked on the capacitor and compressor and said they were fine. He did one final check on the unit itself and it was in good shape. He was thorough and explained what I needed to know and do for the future care of my ac unit. Alex was awesome and I greatly appreciate his work he did today. Thank you T&M and Alex!
Response from the owner: Thank you for your detailed and kind review! We're glad to hear that our team provided excellent customer service and that Alex was able to quickly and effectively resolve your AC issues. We appreciate your trust in T&M Heating & Air and are happy to know your home is cool again.
My AC stopped cooling; called T and M. Nicest person answered the phone and said a tech would be scheduled asap. She called back (I think her name is Elizabeth) and said he was on the way.Joseph arrived within 25 min. and went right to work. Was able to find the problem and quickly repair it. Was a knowledgeable, pleasant young man. Thank you T and M!
Response from the owner: Thank you for your kind words! We're glad Elizabeth and Joseph provided prompt and excellent service. Your satisfaction is our priority. Thanks for choosing T&M Heating & Air!
These guys are warm hearted and cold hearted. In the best sense. They know HVAC forwards and backwards. They are breezy and toasty. They handle the five heatpumps, one mini split, and two furnaces at my home with great skill and great value. I am fortunate to have found them amongst the many “meh” companies in Baldwin County.
Response from the owner: Thank you for your unique and kind review! We're thrilled to hear our team has provided exceptional service for all your HVAC needs. Your satisfaction is our priority, and we're glad to stand out among the rest. Thanks for choosing us!
I called T&M and they came out within 24 hours, they attempted to repair the AC unit, it was a freon issue and we lost the charge in about 36 hours, I called back and they came back the same day. They found the leak, repaired it and we haven't had an issue since. Great service and friendly repair staff.
Response from the owner: Thank you for your review! We're glad we could quickly address and resolve the issue with your AC unit. It's great to hear that our service and repair staff met your expectations. Thanks for choosing T&M Heating & Air!
Prompt, great diagnostics and service. Highly recommend and will call again when needed.
Response from the owner: Thank you for your kind review! We're glad to hear you were pleased with our prompt service and diagnostics. We appreciate your recommendation and look forward to serving you again when needed. Thanks for choosing T&M Heating & Air!
Alex was awesome! He came out immediately and did a great job as he was very professional and thorough. Would highly recommend. Much appreciated to have a/c working!!
Response from the owner: Penny, thank you for your fantastic review! We're glad to hear that Alex provided prompt and professional service. We appreciate your recommendation and are happy to have your A/C working again!
Justin Summers came out after hours to fix our AC. He went above and beyond. He arrived in a timely manner and immediately identified the problem which he fixed. Justin then checked the whole system out while here, too. Thanks Justin!
Response from the owner: Michael, thank you for your wonderful review! We're thrilled to hear about Justin's prompt and thorough service. We'll be sure to pass along your appreciation to him. Thank you for choosing us!
Alex came out for our AC not cooling. He was very thorough and made sure to check all the issues and not just stop with the first problem he ran into. I work at home and he was conscientious of that and was able to do his job while letting me do my job.Elizabeth at the office was also great calling us back as soon as they opened and getting someone out same day. I highly recommend.
Response from the owner: Mandy, thank you for your fantastic review! We're delighted to hear about your positive experience with Alex and Elizabeth. Our team strives to provide thorough and considerate service. We appreciate your recommendation and support!
When Cody came to service our Dehumidifier and A/C, we were so impressed by his work that we called T&M and asked them to only send him in the future for our service calls. If all if their technicians are as good as Cody then this is the only company to call!
Response from the owner: Tom, thank you for your wonderful review! We're thrilled to hear about your great experience with Cody. We'll make sure to accommodate your request for future service calls. Your kind words and support mean a lot to us at T&M Heating & Air!
T & M A/C…. Thank you so much for helping us…. In a stressful situation Alex, Joseph, Nick & Rusty, thank you for being you & getting our house back to normal.You guys are awesome 🙌
Response from the owner: Thank you for your kind words! We're glad Alex, Joseph, Nick, and Rusty could help you in a stressful situation and get your house back to normal. We appreciate your support and are thrilled to know you think we're awesome!
My AC/ Heating went out and thanks to Geoff the technician that found the problem to Rusty the salesman who sold me a new unit to the wonderful supervisor and his crew, Alex, Drew and Caleb I now have a new unit which is so much more efficient.And most importantly it is cool in my house.
Response from the owner: Thank you for your wonderful review! We're delighted to hear that Geoff, Rusty, Alex, Drew, and Caleb provided excellent service and that your new unit is keeping your home cool and efficient. Your satisfaction is our top priority.
We were having problems with our HVAC system and called T&M who responded within the hour. We found we needed a whole new system unfortunately. That being said though…for as unpleasant of news as this….T&M was absolutely phenomenal. From Rusty assisting with the financial portion to Alex and the other techs who helped install the unit. Can’t say enough good around the entire team at T&M!!! Extremely impressive.
Response from the owner: Thank you for your glowing 5-star review! We're thrilled that Rusty, Alex, and our entire team provided phenomenal service and support. Your kind words mean a lot to us, and we're glad we could assist you promptly and professionally. Thank you for choosing T&M Heating & Air!
Alex was on time, arrived sooner than expected, and most importantly, he took care of the problem. He had the tools and parts he needed to finish the job in one trip. He was professional and explained everything well.
Response from the owner: Thank you for your excellent 5-star review! We're delighted to hear that Alex provided timely, professional service and efficiently resolved the problem in one trip. Your satisfaction is our priority, and we appreciate your feedback!
Alex was prompt and professional. Much appreciate the cool air being restored so quickly!
Response from the owner: Lacey, thank you for your 5-star review! We are so happy to hear that Alex was prompt and professional. Please do not hesitate to reach out in the future!
Alex was awesome!! I’m new to the area and he did us right.. I will Definitely be calling them for future problems… Thank you Alex!!
Response from the owner: Thank you so much for the amazing review! We're thrilled to hear that Alex provided you with excellent service.
Awesome service.Justin was very helpful.
Response from the owner: Theresa, thank you for your amazing review! We are glad to hear that Justin was very helpful and made your experience with us good!
Had a problem with my AC and Justin Sommer came out right away and took care of it, explaining the problem and solution clearly every step of the way. Couldn’t ask for better customer service.
Response from the owner: Bill, we pride ourselves on quick, efficient, and good service! Thank you for your review!
Had our spring maintenance this morning and our technician Cody was very professional! He was nice and polite and very thorough with his work. We appreciate T & M and the years of service they have provided for us both at home and at our business.
Response from the owner: Michael, thank you so much for your review! We are delighted to hear that Cody professional, kind, and thorough. We appreciate you too!
Alex was amazing! He fixed the problem and was so kind. Definitely would use again!
Response from the owner: Kathryn, we are so happy to hear that Alex did an amazing job! Thank you for your review!
Excellent service! Super fast, friendly and great prices
Response from the owner: Dana, thank you for your 5-star review! We pride ourselves on our good service, and we are glad you had a good experience!
Today we had Justin do are spring maintenance on our heating and air , he was very professional and answered all our questions . Top quality employee at your company .
Response from the owner: Ron, thank you for the fantastic review! We're delighted to hear that Justin provided you with top-notch service during your spring maintenance.
Justin arrived on time and diagnosed the problem with a solution
Response from the owner: Walter, thank you for your positive review! We're thrilled to hear that Justin provided you with prompt and effective service. Should you ever need assistance in the future, don't hesitate to reach out.
Response from the owner: Thank you for your 5-star review!
Very professional, great installation of new unit. Everything works great. Very happy. I would recommend highly.
Response from the owner: Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience with the installation of your new unit and that everything is working perfectly.
MY service guy was very good he showed me everything that he did to HVAC. My heat seemed so warmer.
Punctual, great work, reliable, and wonderful customer service!
on time and very friendly and informative technician
The technician worked diligently, discussed what he found with my system and explained the solution clearly
The techs have always been on time and professional.
I have been using T&M for over 25 years and they are very knowledgeable technicians
Prompt & courteous.
Update: 11/23 Cody came out and performed our preventative maintenance. He was very friendly and thorough. I will definitely use their services again!
T & M Heating & Air is awesome. My AC stopped working 😭 n the middle of the night. I called when they opened and they had the issue fixed by 10am. The tech was friendly and very professional. We will definitely use them again.
I’ve been a customer of T&M for several years and they are an excellent company. The employees are professional and efficient. The staff communicates well regarding appointments and billing. Justine was at my house today and did an excellent job.
I had just had my air conditioning system “fixed” by another company. It started acting up again, so I called T&M as they were the company that installed the unit when I had the house built. Daniel came out on a Sunday and had it running in no time. The other company that i used hooked up the starting capacitor wrong which could have caused serious problems down the road. Daniel was very knowledgeable and professional. Cost was very reasonable!!! I feel assured that my repairs were done right this time!!! Thanks T&M!!! Thanks Daniel!!!
We were having trouble with our French drain and the technician came and dug it out replaced some parts explained the problem to me so I now know how to repair it myself if the same problem reoccurs.
I am delighted with the work that was provided. Alfred was very professional and made sure we were satisfied. We already signed up for future maintenance.
The technician was very polite and helpful.
The young man was very courteous and kind. Took care of the maintenance so I won't worry about my new unit having issues in this heat. Very thankful. Highly recommended
Great service. Prompt. Left txt messages. Knowledgeable. Great company.
The management and team show Integrity. Very personable too. Daniel goes above and beyond to explain good maintenance, and makes sure the humidity levels are safe. The company is reputable, and I will continue to use their service.
Great company! 10 out of 10 in my book and I've worked for a/c companies before.
The only company we trust in Baldwin County with our HVAC needs! Honest and reliable! Will not try to sell you things you don’t need! Like having a relative come over to help. They are the best!
js_loader

Why do people choose T & M Heating and Air?

  • #1 Foley Heating and Air Conditioning Choice
  • Expert Heating Air Financing
  • Top Rated Duct Cleaning Bay Minette, AL
  • Best HVAC Service Bay Minette, AL
  • Quality Heating and Air Repair Bay Minette, AL
  • Alabama Heating and Air Experts

Experienced Local AC Repair – Bay Minette, AL

No matter your cooling and heating needs, T & M Heating & Air has extensive experience when it comes to repairing all major models and brands of heating and cooling systems. Our experienced technicians are factory authorized and trained to get the repair job done the first time.

Quality Heating Repair Services Bay Minette, AL

With the heat of Alabama bearing down, you just can’t go for long without an effective air conditioner. However, it is equally vital to call for AC repair as soon as you notice a new sound or your system is not quite keeping up. This way, you can avoid additional repair costs by keeping additional parts from wearing out.